SHIPPING POLICY
Joytations ONLY sells digital files at this time. We don't offer printing at this time but hope to in the future.
Instant download items are available immediately after payment has been accepted and approved.
Instant download items are available immediately after payment has been accepted and approved.
REFUND POLICY
Joytations does not offer refunds because our products are digital files. Joytations does NOT, under any circumstances, offer refunds, exchanges or cancellations on instant download items nor custom items. Once payment has been submitted, it is non-refundable. Digital files can NOT be returned, exchanged, "switched" nor "swapped" so please be certain of your purchase before processing your payment.
CANCELLATION POLICY
Once Joytations has started designing your custom/personalized order, cancellations will not be accepted. If we haven't started any design work, we'll be happy to issue you a full refund.
STANDARD TURNAROUND TIME
After payment has been accepted and cleared, I'll send your high resolution print ready PDF digital files of your custom item(s) in 1-3 business days to the email address that you have on file with Etsy. If you prefer a different email address, please let me know in the "Notes to Seller" section at time of purchase. Once you receive your files, you can make any revisions that you need. Revisions can take any where from 1-2 business days per revision. Two revisions are included in pricing. Additional revisions are $5.00 per revision per item.
** Item(s) must be purchased in order for you to receive your proof or high resolution print ready PDF digital files.
** Item(s) must be purchased in order for you to receive your proof or high resolution print ready PDF digital files.
RUSH ORDERS
You can purchase this listing to upgrade from my standard processing time to next business day!
*** Add this item to your cart along with the item that you want rushed:
https://www.etsy.com/listing/242163177
BUSINESS HOURS
Monday - Friday: 9:00am - 5:00pm (EST)
Saturdays, Sundays & Holidays: CLOSED
Saturdays, Sundays & Holidays: CLOSED
PLEASE NOTE
All of Joytations' digital files are high resolution print ready PDF digital files.
Colors vary based on your computer monitor and printer used. Joytations is not responsible for your personal printer color output. Colors are professionally calibrated for professional printing, but printing at home and on card stock may produce slight shade variations, so printing a sample is strongly recommended!
JOYTATIONS IS NOT RESPONSIBLE FOR THE FOLLOWING:
- Poor print quality provided by the printing place the customer selected
- Helping customers figure out how to print using their home printer NOR do we provide any type of printing troubleshooting assistance
- Customers not having printer, computer or software knowledge
- Customers who are in a rush and did not purchase the 'Rush My Order' listing
- Customers who are in a rush and place their order the last minute
When you purchase digital files from Joytations, you are licensed to use the digital product for personal or non-profit use ONLY. You may NOT copy, reproduce, share, or transfer any of the files to a third-party.
RUSH ORDERS
You can purchase this listing to upgrade from my standard processing time to next business day!
*** Add this item to your cart along with the item that you want rushed:
